Email Support
Use the current support address for account, billing, app behavior, or customs-check questions.
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Have questions or issues? Send us a message. We will receive it and respond as soon as possible. This page mirrors the current help and support direction used in the app.
App version 1.3.0
Last updated April 2026
Help Center
Report a data issue
If you believe a customs rule shown in the app is incorrect or outdated, please report it. Your feedback helps improve the accuracy of the database.
Common support topics
Quick links for the support requests that show up most often around the latest app release.
Restore purchases
Use the same App Store or Google Play account and make sure you are connected to the internet before restoring.
Manage subscription
Premium subscriptions renew automatically unless cancelled by the user in the App Store or Google Play subscription settings.
Delete account
Deleting your account permanently removes saved trips and related data. If you need help, contact support before taking the final step in the app.
Privacy requests
For privacy-related questions or account deletion requests, email the support team directly so we can help you faster.
Send us a message
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